Terms and Conditions
.Terms and Conditions
1. Who is Shri Narang Store?
Shri Narang Store is a growing company in India. This page contains all terms and
conditions that stand for all orders placed on this site.
2. Delivery Timings:
All Orders are processed within 1-7 business days. Orders are shipped and
delivered on all days of week.
If We are experiencing a high volume of orders, shipments may be delayed by a
day.
Shipping rates & delivery estimates
We are not charging any delivery charge for all the orders.
● Shipping method: Shri Narang Store’s Delivery Boy
● Shipment cost: Free
● Estimated delivery time: 1-7 days
You will receive a Shipment Confirmation SMS once Your Order has shipped
containing your tracking detail(s). The tracking details will be also available on
website.
If You received Your Order damaged, please contact the us over phone and we will
help in returning the product.
3. Discounts:
All the discounts are decided byShri Narang Store team and none of the Discount
and offers can be clubbed together.
4. Address Change:
Any changes to the recipient address would be entertained free of cost if they are
requested before 1 days of the actual delivery. Changes after that will not be
entertained and order would not be canceled.
Change of address would not be possible for products from the gift section after
dispatch.
5. Order Change:
Any changes to the order would be entertained with monetary adjustments if
requested before 1 day of the actual delivery. Changes after that will not be
entertained and order would not be canceled. Cancellation charges of 10% are
applicable on all cancellation requests
6. Delivery Product:
Shri Narang Store , we strive to provide accurate product information and images
on our website. However, please note that the actual products delivered may not
always be exact replicas of those shown on the site due to various factors such as
different vendors, seasonal constraints, and local availability.
7. Damaged deliveries:
We will cater to any reports of damaged products/ flowers on the same day of
delivery only i.e. within 1 day of delivery. The problem report must be supported
with substantial proofs of the damage made to the product.
8. Rules for delivery:
a) Delivery will be made as per the delivery instructions. e.g. if delivery instructions
state that the product must be delivered to the recipient only, it will not be given to
anyone else and shall be considered delivered if recipient is not available. If
recipient doesn't accept the delivery, we shall consider the order to be delivered.
b) Shri Narang Store be able to attempt delivery of your gifts only ONCE. In the
event the delivery is not executed during the attempt, the customer shall still be
charged for the order and no redelivery will be possible. We will consider the order
executed in the below cases:
1. Wrong shipping/delivery address.
2. Recipient not available.
3. Premises locked.
4. Wrong landlines / Mobile number or Extension number which may render us
unable to reach the recipient for the delivery.
5. Recipient refusing to accept the delivery.
6. Delivered the product at the Gate/ Reception/ Neighbor.
9. Substitution Policy
In the event that a specific product or item becomes unavailable, we reserve the
right to substitute it with an item of equal or higher value. This includes but is not
limited to variations in color, design, or packaging.
10. Rules for Duplicate Orders:
If Shri Narang Store finds that the same order has been made twice we will try to
contact the customer and get that clarified. If the customer is not contactable we
will take the decision on our behalf and that will be final.
11. Dealing with Fraudulent Customers:
If we find out any fraudulent behavior from any client in terms of wrong address,
unethical message, odd delivery timings or any other reason, we hold the power to
reject that order or ban that customer without being answerable to anyone.
12. Rules for unfounded recipient:
In case the final customer is not available for receiving the placed order and we
have strict instructions to deliver only to the intended customer the order shall be
considered delivered and no refund will be made. Please refer Cancellation and
refund policy for further details.
13. All courier items will be shipped using Delivery or equivalent courier. As such
we cannot specify any delivery date or timing for such order. All orders will be
delivered between 8 am - 10 pm and may take 1-7 days of shipping time
depending on the product, availability and other parameters.
14. We hold the right to extend our services to any individual, organization, group
or business unit. We may refuse to serve any individual, organization, group or
business unit solely on our own will and we will not be answerable to anyone.
15. shri Narang Storemay amend its Terms & Conditions from time to time. These
terms shall be governed by and constructed in accordance with the laws of India
without reference to conflict of laws principles and disputes arising in relation
hereto shall be subject to the exclusive jurisdiction of the courts at Gurugram.
16. These Terms and Conditions, together with Shri Narang Store cancellation
and refund policy, Privacy Policy, Disclaimer and other rules and policies posted on
the site, which are hereby incorporated as if set forth fully in these Terms and
Conditions, constitute the entire agreement between you and shri Narang store
with respect to your use of and material available on the site, and they supersede
all prior or contemporaneous communications and proposals between you and
shri Narang Storewith respect to this site. Any rights not expressly granted in
these Terms and Conditions are reserved.
17. I understand that shri Narang Storecan send transactional and promotional
SMS, Call, WhatsApp & Emails on my registered id & number.
18. shri Narang Storeobjective is to provide the best service and quality products,
and to ensure the same, shri Narang Storemight contact the receiver seeking the
feedback.
19. In any case, if the order is placed by any individual unethically from
Giftntreat.com. This will be considered as part of a fraud. The company has the
right to cooperate with competent law enforcement agencies and to ask them to
take appropriate action whenever such phenomena occur. Additionally, the
company will notify the police or other competent authority.
If you have any questions/comments about our Terms & Conditions, please email
us at shrinarangstore@gmail.com